Legal Information

Last updated: 5 November 2026

1. About This Legal Information Page

This page brings together the statutory and regulatory information that newsarvo publishes in connection with this website, an informative resource dedicated to audiovisual production excellence. The site covers broadcast studio design, camera control systems, professional lighting arrangements, sound engineering and the streamlined workflows that television networks, production companies and live event teams depend on every day. What follows is a legal notice rather than promotional material. It is intended to be read alongside our Privacy Policy, our Cookie Policy, our Terms and Conditions and our Payment and Refund Policy, each of which is named in plain text in section 11 below.

The disclosures on this page are made to satisfy the duties that apply to a commercial website operated from the United Kingdom. Those duties include the trading disclosure requirements of the Company, Limited Liability Partnership and Business (Names and Trading Disclosures) Regulations 2015, the information requirements in the Electronic Commerce (EC Directive) Regulations 2002, the Provision of Services Regulations 2009, and the pre-contract information rules in the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Where a duty arises under more than one instrument, we have tried to state the position once and clearly rather than repeat it in different words. If anything here is unclear, please write to us using the contact route in section 14.

2. Identity of the Website Operator and Its Role

The website, the written guidance published on it and any paid learning materials offered through it are operated and supplied by newsarvo, a company incorporated in England and Wales. newsarvo is the person responsible for the content of this site, for the commercial decisions taken about it, and for the technical means by which it is made available.

Our role in relation to you depends on how you use the site. If you simply read our free guidance on studio design, camera control, lighting or sound engineering, we act as an information provider and you are a visitor. If you enrol on a course, purchase a downloadable resource or book a place on a live session, we act as a supplier of services and you are a customer, with the additional rights described in our Terms and Conditions and our Payment and Refund Policy. If you send us a message through the contact form on our Contacts page, we also act as a data controller in respect of the personal data you provide.

For the purposes of the UK General Data Protection Regulation and the Data Protection Act 2018, newsarvo is the data controller of the personal data processed through this website. We handle that data in accordance with our Privacy Policy and our Cookie Policy.

3. Legal Form, Registration Details, Tax Identifiers and Responsible Representatives

Under United Kingdom law, a commercial website operated by a registered company must identify the company and its key registration particulars. The following identifiers apply to the operator of this site and are provided so that you can verify our status independently:

Legal form: a private company limited by shares, incorporated in England and Wales.
Company Registration Number: 03555097.
VAT Number: 477222243.
Registered office: 1 Fairview Cottages, Beehive Road, Binfield, Berkshire, RG12 8TS, United Kingdom.
Place of registration: England and Wales, registered with Companies House in the United Kingdom.
Responsible representatives: the directors of the company, whose particulars are filed at Companies House and open to public inspection. Day-to-day responsibility for this website, for its editorial content and for data protection matters rests with the directors and with the member of staff designated as our data protection contact.

Each identifier has a practical purpose. The Company Registration Number allows you to look up our filed accounts, confirmation statements and officer details on the public register, so that you can confirm that you are dealing with a real, active company. The VAT Number confirms that we are registered for Value Added Tax in the United Kingdom and allows business customers to verify the number for their own accounting records; where VAT is chargeable on a purchase, it is shown separately at the point of sale and on the invoice we issue. The registered office is the official address to which formal notices, court documents and statutory correspondence may be sent, and it is a matter of public record.

3.1 Regulated activities, licences and professional bodies

We do not carry on any activity that requires authorisation or licensing by a regulator in the United Kingdom. In particular, we are not authorised or regulated by the Financial Conduct Authority, we do not provide regulated financial, investment, legal, medical or tax advice, and we are not a member of a statutory professional body whose rules govern the delivery of our courses. Our teaching content is educational and technical in nature; it describes industry practice in audiovisual production and does not replace the site-specific risk assessments, method statements, electrical safety checks or employer duties that apply in your own workplace.

3.2 Data protection registration

Where the law requires it, we maintain a data protection fee registration with the Information Commissioner's Office as a data controller under the Data Protection (Charges and Information) Regulations 2018. Our registration can be confirmed through the Information Commissioner's Office public register.

4. Registered Office and Available Contact Details

Our registered office is 1 Fairview Cottages, Beehive Road, Binfield, Berkshire, RG12 8TS, United Kingdom. Correspondence sent to that address is received on behalf of the company. Formal notices, including notices relating to contracts, complaints and legal proceedings, should be sent there so that they are properly recorded.

For everyday enquiries, the quickest routes are email at info@dramabydesign.com or telephone on +44 (0)1344 649400. You may also write to us through the contact form on our Contacts page. We aim to acknowledge enquiries within two working days and to provide a substantive reply within ten working days, although response times may be longer at peak periods or where an enquiry requires technical input from a specialist tutor.

Please note that we do not accept service of legal proceedings by email unless we have agreed in writing in advance that we will. For your own protection, please do not send payment card details, passwords or other sensitive information by email or through the contact form; we will never ask you for a full card number by email.

5. Purpose, Scope and Intended Audience of the Website

This website exists to support people who design, build and operate audiovisual production environments. Its content is organised around five themes: broadcast studio design, camera control systems, professional lighting arrangements, sound engineering, and production workflows for television networks and live events. The material is written for a professional and semi-professional readership, including technical operators, studio engineers, lighting designers, producers, production managers, integrators, educators and students who are preparing to work in the sector.

The site is published in English and is directed primarily at users in the United Kingdom. Nothing on the site is intended to constitute a binding specification for a particular installation. Technical standards, electrical regulations and health and safety duties vary between venues, and you remain responsible for obtaining advice from a competent person before you apply any technique described here to live equipment, rigging, power distribution or broadcast infrastructure.

Where we describe products, standards or third-party services, we do so for illustration and education. A description on this site is not a recommendation, an endorsement, or a statement that a product is suitable for your particular purpose.

6. Rules for Access and Acceptable Use of the Website

6.1 Access

Access to the public areas of the site is free of charge and does not require registration. We do not guarantee that the site, or any part of it, will always be available. We may suspend, withdraw or restrict access to all or part of the site for maintenance, security or business reasons, and we may change the content at any time. We will not be liable to you if for any reason the site is unavailable at any time or for any period.

6.2 Permitted use

You may view, download and print pages from this site for your own personal study, for internal training within your own organisation, and for non-commercial reference. You must not modify the paper or digital copies of any materials you print or download, and you must not use any illustrations, photographs, video or audio sequences or diagrams separately from the accompanying text.

6.3 Prohibited use

You must not misuse this site. In particular, you must not:

copy, reproduce, republish, sell, rent, sub-license or otherwise commercially exploit material from this site without our written permission;
use automated tools to scrape, harvest or systematically extract content, or to place unreasonable load on our infrastructure;
introduce viruses, trojans, worms, logic bombs or any other material that is malicious or technologically harmful;
attempt to gain unauthorised access to the site, the server on which it is stored, or any server, computer or database connected to it;
attack the site by means of a denial-of-service attack or a distributed denial-of-service attack;
post or transmit material that is defamatory, obscene, discriminatory, misleading or unlawful, or that infringes the rights of any other person;
remove, obscure or alter any copyright, trade mark or other proprietary notice appearing on the site.

Breaching these rules may amount to a criminal offence under the Computer Misuse Act 1990 and the Fraud Act 2006. We will report any such breach to the relevant law enforcement authorities and will co-operate with them by disclosing information about you where we are lawfully required or permitted to do so. We may also suspend or terminate your access to any account or paid service, and we reserve the right to recover the reasonable costs of investigating and remedying any breach.

7. Intellectual Property: Content, Trade Marks and Course Materials

All intellectual property rights in this website and in the material published on it are owned by newsarvo or are licensed to us by their owners. Those rights include copyright in written guidance, diagrams, schematics, checklists, worksheets, photography, audio and video material, and the layout and design of the site itself, together with database rights in any structured collections of content. All such rights are reserved.

Course materials supplied to enrolled learners are licensed to you for your personal use and for use within the organisation that purchased them. Unless we agree otherwise in writing, that licence does not permit you to re-teach, re-sell, publish, broadcast or distribute the materials, whether in original or adapted form, and it does not permit you to use them as the basis of a competing course. Where materials are supplied under a named group licence, the licence covers the number of seats stated on your order confirmation and no more.

The trade names, logos and service marks displayed on this site are protected by trade mark law. You may not use them without our prior written consent, except where the law permits fair reference. Product and company names mentioned on the site may be the trade marks of their respective owners, and their appearance does not imply any affiliation with or endorsement by those owners.

If you believe that material on this site infringes your copyright or another intellectual property right, please contact us using the details in section 14 and provide a description of the work, the location of the material on our site, and evidence of your rights. We will investigate promptly and will remove or amend material where that is appropriate.

8. Accuracy, Availability and Proportionate Limitations of Liability

We take reasonable care to ensure that the technical information on this site is accurate when it is published, and we review content periodically. Even so, the material is provided for general information and education only. It is not professional advice for a specific installation, and it is not a substitute for manufacturer documentation, British Standards, the current edition of the Wiring Regulations, or a site-specific risk assessment carried out by a competent person.

To the fullest extent permitted by law, we exclude all conditions, warranties and other terms that might otherwise be implied by statute, common law or the law of equity in relation to this website and its content. We will not be liable for any loss of profit, loss of business, business interruption, loss of data, or any indirect or consequential loss arising out of or in connection with the use of, or inability to use, this site or any material on it.

Nothing in this notice limits our liability in any way that is not permitted by law. In particular, nothing here excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for breach of the terms implied by sections 49 and 50 of the Consumer Rights Act 2015 where you deal with us as a consumer, or for any other liability that cannot lawfully be excluded or restricted.

Where you deal with us as a consumer, the digital content and services we supply must be of satisfactory quality, fit for purpose and as described. If something we supply is faulty or does not match its description, you have rights under the Consumer Rights Act 2015, including a right to a repair, replacement or price reduction, and in some circumstances a right to a refund. These rights are explained further in our Terms and Conditions and our Payment and Refund Policy.

We do not guarantee that the site will be secure or free from bugs or viruses. You should use your own virus protection software. You are responsible for configuring your information technology, computer programmes and platform to access our site.

9. External Links and Third-Party Content

This site may contain references or links to third-party websites, resources, tools and equipment manufacturers. Those links are provided for convenience and illustration only. We do not control third-party sites and we are not responsible for their content, their availability, their accuracy, their security or their privacy practices. A reference to a third party is not an endorsement by us, and it does not mean that the third party endorses us.

Where we embed or quote third-party content, that content remains the responsibility of its author or publisher. If you follow a link to an external site, you leave our site and you do so at your own risk; the terms and policies of that external site will apply to your use of it. We accept no liability for any loss or damage arising from your use of a third-party site or service.

We may also allow third-party service providers to process data on our behalf, for example to host the site, deliver email or process payments. These providers act under contract and are subject to the safeguards described in our Privacy Policy.

10. Data Protection, Privacy and Cookies

10.1 The framework that applies

Personal data processed through this website is handled in accordance with the UK General Data Protection Regulation, the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations 2003. As the data controller, we are responsible for deciding why and how personal data is used and for answering your questions about it.

10.2 What we collect and why

We collect the personal data you choose to give us, for example when you complete the contact form, enrol on a course, subscribe to a mailing list or correspond with us by email or telephone. That typically includes your name, your organisation, your email address, your telephone number and the content of your message. We also collect limited technical data automatically when you browse the site, such as your internet protocol address, browser type and the pages you visit.

We use personal data to respond to enquiries, to provide the courses and resources you have requested, to take payment, to keep records of transactions for tax and accounting purposes, to improve the site, and to send you information you have asked to receive. We rely on the lawful bases of performance of a contract, compliance with legal obligations, our legitimate interests in operating and improving an educational service, and consent where consent is required, such as for non-essential cookies and marketing email.

10.3 Cookies and similar technologies

This site uses cookies and similar technologies. Strictly necessary cookies are required for the site to function, for security and for remembering your cookie choices; these are set without consent because they are essential. Analytics and preference cookies are set only if you agree. A cookie banner is displayed site-wide on your first visit, and you can change or withdraw your consent at any time through the cookie settings link available on every page. The Privacy and Electronic Communications Regulations 2003 govern how we obtain and record that consent, and our Cookie Policy sets out each cookie, its purpose and its duration.

10.4 Your rights

Subject to the conditions in the legislation, you have the right to be informed, to access your personal data, to have inaccurate data corrected, to have data erased, to restrict or object to processing, to data portability, and to withdraw consent at any time where consent is the basis for processing. You also have the right not to be subject to a decision based solely on automated processing that produces legal or similarly significant effects; we do not carry out such processing. To exercise any of these rights, contact us using the details in section 14.

If you are unhappy with how we have handled your personal data, you have the right to complain to the Information Commissioner's Office, which is the supervisory authority for the United Kingdom. We would welcome the chance to resolve your concern first, and you can raise it with us directly at any time.

11. Cross-References to Our Other Policies

The following documents form part of the legal framework for this website and for any purchase you make through it. They are named here in plain text so that you can find them easily from the site navigation:

Privacy Policy: explains what personal data we collect, why we collect it, how long we keep it, who we share it with, and how you can exercise your rights.
Cookie Policy: lists the cookies and similar technologies used on this site, their purpose, their duration and how you can manage them.
Terms and Conditions: sets out the rules for using the site and the terms on which we supply courses, downloads and live sessions, including the conduct expected of learners and the rules on account security.
Payment and Refund Policy: explains accepted payment methods, when payment is taken, how prices and VAT are displayed, cancellation and refund entitlements, and how to request a refund.
Contacts page: provides the contact form and the details for reaching our team.

If there is any conflict between this legal information page and our Terms and Conditions, the Terms and Conditions prevail in relation to the supply of paid services, and this page prevails in relation to the statutory disclosures described in sections 3 and 12.

12. Statutory Information for the Website Footer

The following line contains the key legal identifiers that are displayed in the footer of this website, in label and value format, so that they remain visible on every page:

Each value is kept up to date. If a registration number, tax identifier or registered office changes, the footer is updated at the same time as this page, and the revised version takes effect from the date shown at the top of this notice.

13. Applicable Law, Competent Courts and Consumer Dispute Rights

These terms of use, their subject matter and their formation are governed by the law of England and Wales. Subject to the paragraph below, the courts of England and Wales have exclusive jurisdiction over any dispute arising out of or in connection with this site or its content.

If you are a consumer, this choice of law does not deprive you of the protection afforded by the mandatory rules of the law of the country in which you habitually reside. If you are resident in Scotland, you may bring proceedings in the Scottish courts; if you are resident in Northern Ireland, you may bring proceedings in the courts of Northern Ireland. Nothing in this section prevents you from using the courts of your own country where the law gives you that right.

Before starting formal proceedings, we ask that you raise the matter with us first using the contact details in section 14, so that we have a reasonable opportunity to resolve it. Consumer complaints may also be referred to a certified alternative dispute resolution provider under the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015. We are not obliged to participate in alternative dispute resolution and we do not commit to doing so, but we will consider any reasonable request.

Nothing in this notice affects your statutory rights as a consumer, including your rights under the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

14. Contact Route, Changes to This Notice and Last-Updated Date

If you have a question about this legal information page, about our company details, or about how we handle personal data, please contact us by email at info@dramabydesign.com, by telephone on +44 (0)1344 649400, or by post to 1 Fairview Cottages, Beehive Road, Binfield, Berkshire, RG12 8TS, United Kingdom. Messages sent through the contact form on our Contacts page reach the same team. Please include enough detail for us to identify the matter, and tell us how you would like us to reply.

We may revise this page from time to time to reflect changes in the law, in our company particulars, or in the services we offer. When we make a material change, we will update the date shown at the top of this page and, where the change is significant, we will draw attention to it on the site. The version published on this page at the time you use the site is the version that applies to that use. Continued use of the site after a revision takes effect indicates that you accept the revised notice.

This notice was last updated on 5 November 2026 and is the current version.