Privacy Policy

Last updated: 05 November 2026

Identity and Role of the Data Controller

newsarvo acts as the data controller for the purposes of this privacy policy. We are responsible for determining the purposes and means of processing personal data collected through our website, which provides informative resources on audiovisual production topics including broadcast studio design, camera control systems, professional lighting arrangements, sound engineering, and workflows for television networks and live events. Our operations are based in the United Kingdom and we comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Scope of This Notice

This privacy policy applies to all visitors to our website who access or interact with our services. It covers individuals located in the United Kingdom and explains how we handle personal data when you browse our pages, submit enquiries via the contact form, or engage with course-related content. It does not apply to third-party websites linked from our site.

Categories of Personal Data and Sources

We collect personal data directly from you when you use the contact form or interact with the site. Categories include identification details such as your name, contact information including email address and telephone number, and any messages or enquiries you submit. We may also collect technical data such as IP address, browser type, and usage information through cookies and similar technologies. Sources are limited to information you provide voluntarily and data automatically generated by your device during site visits.

Purposes of Processing and Legal Basis

We process personal data for specific purposes with corresponding legal bases under UK GDPR. To respond to enquiries submitted through the contact form, we rely on legitimate interests in providing customer service. For operating and improving the website, including analytics, we use legitimate interests. Where you consent to marketing communications, consent forms the basis. Compliance with legal obligations, such as record-keeping under tax or consumer laws, provides another basis. Each purpose is documented to ensure processing remains necessary and proportionate.

Requirement to Provide Data and Consequences

Providing personal data through the contact form is voluntary. However, certain fields are necessary to respond to your enquiry effectively. If you choose not to provide required information, we may be unable to process your request or deliver the requested assistance. Technical data collected automatically does not require your active input but can be managed through browser settings or our cookie controls.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance site functionality and gather usage statistics. Details about the types of cookies employed, their purposes, and how to manage preferences are set out in our separate Cookie Policy, which is accessible via the site-wide cookie banner. The banner allows you to accept or reject non-essential cookies at any time.

Processors, Recipients and Disclosures

We engage service providers acting as processors to support website hosting, email delivery, and form management. These processors are contractually bound to process data only on our instructions and to implement appropriate security measures. Personal data may be disclosed where required by law, such as in response to a court order or regulatory request from UK authorities. We do not sell personal data to third parties.

International Transfers

Some processors may be located outside the United Kingdom. In such cases, we ensure appropriate safeguards are in place, including the use of International Data Transfer Agreements or reliance on adequacy regulations where applicable. These measures maintain a level of protection equivalent to that required under UK GDPR.

Retention Periods

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Enquiry-related data is typically kept for up to two years after the last interaction to allow for follow-up and record-keeping. Technical logs are retained for a maximum of twelve months. Retention criteria include legal obligations, such as those under consumer protection or tax legislation, and the need to resolve potential disputes.

Security and Data Minimisation Practices

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, or loss. These include encryption for data in transit, access controls, and regular security reviews. We apply data minimisation principles by collecting only the information strictly required for each purpose and avoiding unnecessary storage.

Data Subject Rights and How to Exercise Them

You have rights under UK GDPR including access to your personal data, rectification of inaccuracies, erasure in certain circumstances, restriction of processing, data portability, and objection to processing based on legitimate interests. To exercise these rights, please contact us using the details on our Contacts page or by writing to 1 Fairview Cottages, Beehive Road, Binfield, Berkshire, RG12 8TS, United Kingdom. We will respond within one month, subject to any extensions permitted by law.

Right to Withdraw Consent and Object to Marketing

Where processing relies on consent, you may withdraw that consent at any time by contacting info@dramabydesign.com or using the unsubscribe options provided in communications. You also have the right to object to direct marketing at any time. We will cease such processing upon receipt of your objection.

Right to Complain to the Supervisory Authority

If you are dissatisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority. Contact details and guidance are available on the ICO website.

Children and Age Restrictions

Our website and resources are intended for individuals aged 18 and over. We do not knowingly collect personal data from children under 18. If we become aware that such data has been collected, it will be deleted promptly.

Automated Decision-Making and Profiling

We do not engage in automated decision-making or profiling that produces legal or similarly significant effects on individuals. Any analytics performed are used solely for internal improvement of site content and services.

Policy Changes

We may update this privacy policy from time to time to reflect changes in law, technology, or our practices. The effective date of any revision will be indicated at the top of the page. Continued use of the website after updates constitutes acceptance of the revised policy.